This document outlines the onboarding process for disabling XiPay, WebGUI access, XiSecure, DI Ecomm and DI SA (QA and PROD) for former B2B Payments (Paymetric) customers.

Intended audience

B2B Payments Support Services Onboarding Team

Additional information

IMPORTANT: PRIOR TO BEGINNING, MAKE SURE THAT YOU ARE IN THE RIGHT CLIENT AND CHECK IF THE CLIENT IS SHARING DSP! ONCE THE DELETION PROCESS IS COMPLETE, THERE IS NO GOING BACK!! IF YOU ARE UNSURE, PLEASE CONSULT HSU MASTER.

If the client is sharing a DSP and they are the secondary merchant, then there is nothing to be done.

If there is a shared DSP and the Primary merchant is leaving, then consult Hsu Master before continuing. She will need to engage DBA and Dev.

Procedure/steps

Disabling XiPay

From Merchant Portal

1.Delete WEBGUI Users

2.Delete XiPay Groups

3.Remove XIIDs from Map Page

4.Disable WSA (Cannot edit or delete WSA accounts, so disable each environment’s WSA account)

5.Delete the routes from the routing tool

 

From the WEBGUI

1.Delete XIIDs (there should not be a concern with deleting XIID’s because the current OB process expects the analyst to pick the NEXT available XIID and not backfill on XIID’s)

 

Disabling XiSecure

 From Merchant Portal

1.Revoke all XiSecure certificate permissions except "Get Search Criteria"

2.Delete the XiSecure Client(s) (Process Requests) (Currently there is a defect where deleting XiSecure Clients it appears nothing is done and the action is not shown in the audit log. This will get fixed in the next release but the Delete should still take into effect.)

If any of the XiSecure steps throw an exception, Hsu Master will need to get a B2B Payments DBA to run a script to clear it by opening an OB ticket. Please Ping Hsu for assistance if this occurs.

 

Disabling DI Ecomm and DI SA (QA and PROD)

1.Delete DI SA Organization Profile from the DI SA Admin Tool

2.Delete DI Ecomm Organization Profile from the DI eComm Admin Tool (we currently have access problems to DI eComm. Also, there is no delete function from the DI eComm Admin Tool, Hsu will follow up on this.)

 

Update Salesorce

Salesforce should be updated to indicate the Merchant's services have been disabled. {LG: add steps on how to do}

Related topics or other references

Related/Example Onboarding FootPrint Tickets: 8412,8413,and 8414